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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Richard Vengazo

Richard Vengazo

March 13, 2025

5  out of  5
rating by Richard Vengazo
"I've been with the Dillard agency for ~25 years now when I first moved to Chicago after graduating college. At first it was just renter's insurance and has expanded to multiple policies. Bill and his team are always responsive helpful. Excellent customer service - I never have to leave a voicemail, I always get a live person. Would not recommend any other option, call Bill and his team will take care of you. Keep up the great work! I keep checking pricing with competitors and State Farm is still the best value."
We responded:
"Richard, thank you for your wonderful review. Jazmine, Lisette ,Marykza and I greatly appreciate it! Bill Dillard, Agent"
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Henry Franklin

March 10, 2025

5  out of  5
rating by Henry Franklin
"Great Customer Service here!! Marykza Munoz was outstanding. She was so helpful, knowledgeable, patient, and kind. She really spent time with me, answering all my questions and providing information. She is highly engaged and recommended."
We responded:
"Henry, thank you for your heartfelt response. Marykza really appreciates it! Bill Dillard ,Agent "
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Mia Rahn

February 10, 2025

5  out of  5
rating by Mia Rahn
"Always easy to work with whenever we need to make a claim or make adjustments to our coverage."
We responded:
"Mia , we really appreciate your comments! Thank You! Bill Dillard, Agent"
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Linda Leahy

January 29, 2025

5  out of  5
rating by Linda Leahy
"Marykza was prompt, efficient and gracious, which is always the case when I call. Easy to do business."
We responded:
"Wow! Thanks, Linda, for your kind words! Bill Dillard, Agent"
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John McDonough LIVE

January 7, 2025

5  out of  5
rating by John McDonough LIVE
"Very good! Highly recommend."
We responded:
"John, thank you for your 5 star rating! Bill Dillard,Agent"
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Terry Walker

January 3, 2025

5  out of  5
rating by Terry Walker
"I have been a client of Bill's for over 9 years. Jasmine, Lisette and Marykza have all been amazing to work with! They are very professional and responsive to my needs!"
We responded:
"Terry, thank you for your kind words! Bill Dillard, Agent"
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mark

November 6, 2024

5  out of  5
rating by mark
"Bill Dillard has been my agent for 40 yrs & have multiple policy's with State Farm. Jazmin Munoz is very knowledgeable, professional & polite. It is a pleasure talking to her & she answers any questions I have in detail."
We responded:
"Wow Mark! Thanks from all of us! Bill Dillard, Agent"
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Rick hoehn

November 6, 2024

5  out of  5
rating by Rick hoehn
"marykza was awesome!! she helped me with everything i needed done and followed up with a phone call to let me know everything was taken care of. Bill Dillards office is always there when i need them. been with them."
We responded:
"Rick, Marykza really appreciates your thoughtful comments! Bill Dillard, Agent "
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Tod Willman

October 31, 2024

5  out of  5
rating by Tod Willman
"I insured my condominium with the Bill Dillard agency for 17 years. Rates were competitive and didn't increase much. Liked working with Lisette and her colleagues as they were consistently responsive to my inquiries and a pleasure to do business with. Highly recommended."
We responded:
"Hi Tod! Lissette and the team really appreciate your kind words! Bill Dillard, Agent"
Profile photo of Hannah Ebersole

Hannah Ebersole

October 29, 2024

5  out of  5
rating by Hannah Ebersole
"Had a great experience when I needed a new auto insurance policy after purchasing my first car. Cannot thank them enough for their helpfulness and efficiency!!!"
We responded:
"Hi Hannah! Thank you for your great review! Bill Dillard, Agent"
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mll315

October 25, 2024

5  out of  5
rating by mll315
"I have been a client of Bill Dillard's State Farm office for more than 30 years. The consistently great service from the staff is the main reason for that. Just had a fantastic experience with Jazmine!"
We responded:
"Wow! Thanks for your awesome review! Bill Dillard, Agent"
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Robert Hatfield

October 11, 2024

5  out of  5
rating by Robert Hatfield
"Been with Bill Dillards office for over 40 years. Always helpful and anytime I’ve needed to call the office for any reason everyone has always very polite. Love State Farm!"
We responded:
"Bob, thank you for your kind words! Bill Dillard,Agent"
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Deep Parikh

October 9, 2024

5  out of  5
rating by Deep Parikh
"Great service."
We responded:
"Deep, thanks for the 5 star rating! Bill Dillard ,Agent"
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kenton ortega

October 9, 2024

5  out of  5
rating by kenton ortega
"I have been a policy holder for a long time with StateFarm. Specifically with the agent Bill Dillard. They are very professional, and take care of you. Additionally I had the pleasure of working with Jasmine today at Bill's office and she was wonderful to work with. 5 stars"
We responded:
"Kenton, your 5-star review is greatly appreciated! Bill Dillard, Agent"
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D.R. Torii

September 26, 2024

5  out of  5
rating by D.R. Torii
"like a great neighbor."
We responded:
"Thanks so much for the 5 star rating! Bill Dillard, Agent"
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Samuel Gevisenheit

July 6, 2024

5  out of  5
rating by Samuel Gevisenheit
"I rarely post Google reviews but in the case i must applaud and recommend this State Farm location and particularly my agent Jazmine and her assistant. I presently use the agency for my Auto and Home insurance in both our homes. Jazmine and her staff are amazing! Jazmine is so knowledgeable about her product. She always has the answers and solutions to all my questions and and concerns. She is kind and compassionate and always offers solutions to save me money and time. I shopped around over the years and find State Farm to be very competitive with my rates. If you are looking for a new insurance agent that is dependable, knowledgeable, and promptly replies to your needs this agency is for you! State Farm is lucky to have Jazmine!"
We responded:
"Samuel, thank you for your kind words! It is greatly appreciated! Bill Dillard, Agent"
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Allen Rubens

June 25, 2024

5  out of  5
rating by Allen Rubens
"Needed help. Got it, fast and knowledgeable"
We responded:
"Allen, Thank you for the 5 star review! Bill Dillard, Agent"
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Jay Swanson

May 24, 2024

5  out of  5
rating by Jay Swanson
"Everyone at the office is friendly and helpful. I have been a customer for a couple decades now."
We responded:
"Thank you so much Jay for the 5 star review. We really appreciate it! Bill Dillard, agent"
Profile photo of Gulnur Sekerbay

Gulnur Sekerbay

May 15, 2024

5  out of  5
rating by Gulnur Sekerbay
"Thank you for providing high-quality service! 🙏🙌"
We responded:
"Hi Gulnur! Thanks for the generous 5 star rating! Bill Dillard, Agent"
Profile photo of Nick Skezas

Nick Skezas

April 26, 2024

5  out of  5
rating by Nick Skezas
"Marykza was a pleasure to work with!"
We responded:
"Thanks for the kind review, Nick! Bill Dillard, Agent"
Profile photo of Betsy Snyder

Betsy Snyder

April 25, 2024

5  out of  5
rating by Betsy Snyder
"Jazmine patiently worked with me through several policies and changes, explaining everything at my level of understanding."
We responded:
"So nice to hear Betsy! Thank You, Bill Dillard, Agent"
Profile photo of Bessie Breaux

Bessie Breaux

April 22, 2024

5  out of  5
rating by Bessie Breaux
"I love you guys you are very professional and you answers all my questions keep up the good work.(Thank You)"
We responded:
"Thank You Bessie! Bill Dillard, Agent"
Profile photo of Nate Williams

Nate Williams

April 9, 2024

5  out of  5
rating by Nate Williams
"Marykza was incredibly helpful and friendly. Highly recommend!"
We responded:
"Thank you so much Nate for your kind words! Bill Dillard, Agent "
Profile photo of Biagio Di Nallo

Biagio Di Nallo

March 19, 2024

5  out of  5
rating by Biagio Di Nallo
"Jazmine has been very clear, informative and pleasant in our interaction to secure my business. I will definitely continue my business relationship with her and State Farm."
We responded:
"Wow! Thanks for your kind words, Biagio! Bill Dillard, Agent "
Profile photo of Hugh Allspaugh

Hugh Allspaugh

March 15, 2024

5  out of  5
rating by Hugh Allspaugh
"I have been a client for over 20 years and Bill’s team is friendly, helpful and patient. I have had a range of products from home insurance to auto and life policies. Whenever they can get the best price and coverage they do. Love working with Bill’s team and highly recommend."
We responded:
"Hugh, Thank you so much for the awesome review! Regards, Bill Dillard, Agent"